At NakalBoard, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you access our services through our website or mobile application. By using NakalBoard, you agree to the practices described here.

We comply with applicable privacy regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other regional data protection laws.

 

1. Information We Collect

     We collect the following types of data to provide and improve our platform:

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     a. Information You Provide

• Account Registration: Name, email, phone number, business name, and payment information.

 

• Profile Details: Uploaded licenses, business documents, service categories.

 

• Communications: Messages through support, chat, or feedback forms.

 

     b. Information We Collect Automatically

• Device & Usage Data: IP address, browser type, device identifiers, session times, app/website interactions.

 

• Cookies and Tracking (Website): We use cookies and similar technologies to improve your experience, analyze behavior, and support functionality.

 

         You can control cookie preferences through your browser settings or cookie banner.

     c. Third-Party Sources

      We may collect data from partners or public databases to verify user identity, business licenses, or service eligibility.

 

2. How We Use Your Information

      Your data is used to:

• Provide access to platform features.

 

• Facilitate connections between cargo owners, contractors, and service providers.

 

• Process payments and verify business identity.

 

• Detect fraud or misuse.

 

• Improve user experience and platform functionality.

 

• Generate and commercialize anonymized logistics and construction data.

 

 

3. Sharing and Selling of Data

    a. We Do Not Sell Personal Information

    We do not sell your personal information, including names, contact details, or identity data.

    b. Anonymized Logistics & Industry Data

    We may aggregate and anonymize operational data such as, but not limited to:

• Load tracking

 

• Construction site activity

 

• Route trends

 

• Demand forecasting

 

    This non-personal, aggregated data may be shared with or sold to third parties (e.g., research firms, industry analysts, or

     infrastructure partners) for:

• Market insights

 

• Platform optimization

 

• Supply chain efficiency

 

    This data cannot be linked back to individual users or businesses.

    c. We May Also Share Data With:

• Service providers (payment gateways, cloud storage, analytics tools)

 

• Government or law enforcement, as required by law

 

• Successor companies, in the event of a merger or acquisition

 

• With your consent, if you choose to share data with other users

 

 

4. Data Security

      We apply strong security practices, including:

• End-to-end encryption

 

• Multi-factor authentication

 

• Access control and monitoring

 

• Regular audits and system updates

 

    Despite these efforts, no system is completely secure. Users are encouraged to use strong passwords and report suspicious activity.

 

5. Your Rights

   Depending on your location, you may have rights to:

• Access: Request a copy of the personal data we hold.

 

• Correction: Fix inaccurate or incomplete data.

 

• Deletion: Request the removal of your personal data.

 

• Restriction: Limit how your data is used.

 

• Portability: Request your data in a transferable format.

 

   Note: These rights do not apply to anonymized or aggregated data that cannot be tied back to you.

    To exercise your rights, contact us at: support@nakalboard.com

 

6. Data Retention

   We retain your personal data only as long as necessary for:

• Providing our services

 

• Meeting legal obligations

 

• Resolving disputes or enforcing our policies

 

After that, data is securely deleted or anonymized.

 

7. International Data Transfers

If you access NakalBoard from outside our base jurisdiction, your data may be processed or stored in other countries. We ensure these transfers comply with applicable data protection laws through appropriate safeguards.

 

8. Cookies and Tracking Technologies (Website Use)

We use cookies and similar tracking tools to:

• Enable essential website features

 

• Understand user behavior and preferences

 

• Improve content and marketing strategies

 

You can control cookie preferences via your browser or the cookie settings banner on our website.

 

9. Updates to This Policy

We may update this Privacy Policy occasionally. Any material changes will be posted on our website or sent via email. Your continued use of NakalBoard after changes indicates your acceptance.

 

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

support@nakalboard.com